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01613824698, 01913824698

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Terms and conditions

Terms and Conditions

Effective Date: 01.01.2025

Welcome to Rayan Trading. These Terms and Conditions govern your use of our website and services, including the purchase of digital printing machines, printing media, and accessories.

By accessing our website or placing an order with us, you agree to be bound by these Terms and Conditions. Please read them carefully.


1. Company Information

Rayan Trading
Website: https://rayantradingbd.com
Email: info@rayantradingbd.com

Phone:01613824698,01913824698

Location: 37/2, Ground Floor, Jaman Tower, Purana Paltan, Dhaka-1000


2. Products and Services

We supply:

  • Digital printing machines (eco-solvent, UV, sublimation, etc.)

  • Printing media (PVC, vinyl, flex, fabric, etc.)

  • Printing accessories and spare parts

  • Technical support and installation services

We reserve the right to modify or discontinue any product without notice.


3. Pricing and Payment

  • All prices are listed in [BDT/USD] and are subject to change without prior notice.

  • Payment can be made via bank transfer, mobile banking, or cash (as agreed).

  • Orders will be processed only after full payment is received or based on agreed credit terms.


4. Warranty & Returns

  • Machines sold by Rayan Trading typically come with a [6-month/1-year] service warranty (unless otherwise stated).

  • Consumable items such as media, ink, or accessories are not covered by warranty unless defective on arrival.

  • Returns must be requested within 7 days of delivery, and returned items must be unused and in original packaging.

  • Return shipping is at the customer’s expense unless due to an error on our part.


5. Delivery and Shipping

  • Delivery time may vary based on availability and location.

  • We are not responsible for delays due to carrier services or customs.

  • Risk of loss and ownership passes to the customer upon delivery.


6. Technical Support

  • Installation and basic training are available for most machines (charges may apply).

  • Remote technical support is available via phone or video call.

  • On-site support within Dhaka is available; charges may apply for locations outside the city.


7. Limitation of Liability

Rayan Trading will not be liable for:

  • Any indirect, incidental, or consequential damages

  • Downtime or lost profits due to machine issues

  • Incompatibility with third-party software or supplies not provided by us


8. User Conduct

You agree not to:

  • Use our website or services for unlawful activities

  • Violate any applicable laws or regulations

  • Attempt to access or interfere with our systems or data


9. Intellectual Property

All website content, logos, images, and product descriptions are the property of Rayan Trading and may not be copied or used without permission.


10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the new Terms.


These Terms and Conditions are governed by the laws of the People’s Republic of Bangladesh.


12. Contact Us

If you have any questions regarding these Terms, please contact us:

📧 Email: info@rayantradingbd.com
📞 Phone: 01613824698, 01913824698
🌐 Website: https://rayantradingbd.com